Frequently Asked Questions
Discover everything you need to know about your Aisha Jewelry shopping experience.
What materials are used in Aisha Jewelry pieces?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with water, perfumes, and lotions. Store your pieces in the provided microfiber pouch when not in use.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items. Jewelry must be unworn and in its original packaging to qualify for a full refund or exchange.
Do you offer a warranty on your products?
Yes, all Aisha Jewelry items come with a 6-month warranty covering manufacturing defects. This does not include accidental damage or normal wear and tear.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.